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University of Basel

Ombudsman's Office

The Ombudsman's Office is appointed by the Senate and operates independently of the other bodies of the university.

The Ombudsman's Office is available to all university members for the purpose of dealing with internal university concerns and complaints, provided that they do not lie within the competence area of other bodies.

University members who wish to contact the Ombudsman's Office can describe their concern in a brief letter. They can also call a member of the Ombudsman's Office in advance. The Ombudsman's Office will then invite the person to discuss the problem and clarify who is responsible and what potential approaches can be taken. The Ombudsman's Office can organize and assist in discussions, mediate in disputes, help find constructive solutions and make recommendations. However, the Office is not a judge and does not make any decisions.

Confidentiality

Members and the secretariat of the Ombudsman's Office are obligated to protect confidentiality. The Ombudsman's Office provides information only with the express consent of the claimant. It is under no obligation to provide information to anyone.

Members of the Ombudsman's Office

Member
Phone
Member

Prof. Dr. Christian Körner

Phone

+41 61 421 51 15

Member

Prof. Dr. Annetrudi Kress

Phone

+41 61 711 82 94

Member

Prof. Dr. Regine Landmann

Phone

+41 (0)79 222 78 27

Member

Prof. Dr. Fritz Rapp

Phone

+41 61 281 02 21

Member

Prof. Dr. Martin Schaffner

Phone

+41 61 301 47 02

Further information
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