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University of Basel

FAQ - Panopto

This is a list of frequently asked questions about Panopto.

  • I would like to use Panopto videos in my classes, where can I get more information?

    If you would like to use Panopto videos in your course, you can find detailed instructions at https://tales.nmc.unibas.ch/panopto/ on how to record videos with Panopto and integrate them into your ADAM workspace.

  • When can I request access to Panopto?

    It is not necessary to request access to Panopto. Panopto can be used in ADAM since September 2020. Since March 2021, you can also access Panopto directly via https://unibas.cloud.panopto.eu.

  • How do I get access to Panopto?

    You can access Panopto via https://unibas.cloud.panopto.eu. You can also use Panopto through your workspace in ADAM. Create a new Panopto video object to create and upload your videos.

  • Where can I find support for problems with Panopto?

    Information on how to use the software can be obtained from this Tales course. If this course could not help you, please send your support request directly to support-its@unibas.ch.

  • How long are my videos available? Will they be deleted at some point?

    As long as the contract between the university and Panopto is running, recordings will be automatically removed from the plattform two years after their last view, after which you will lose access to your recordings.

    For reasons of data protection, you must delete recordings in which participants of the lecture are recognizable after 6 months.

  • I have already produced videos with Zoom, Camtasia, etc.; can I no longer use them if I decide to use Panopto?

    You can now also store this content on the Panopto platform. How to do this is explained here.

  • Are there alternatives to Panopto?

    Yes, you can use SwitchTube to save and share your already created videos. Live broadcasts can also be realized with Zoom (with limited number of participants. See Tales Online Teaching.)

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